Who We Are & How to Contact Us

Muslim Myrtle Beach (“Muslim Myrtle Beach”, “we”, “us”, or “our”) operates this website and related online services (collectively, the “Site”).

Muslim Myrtle Beach is a privately operated, community-focused project based in the United States. Our goal is to help connect people with Muslim-friendly and halal-conscious businesses and community resources.

If you have any questions or requests regarding this Privacy Policy or your personal information, you can contact us at:

Email: support@muslimmyrtlebeach.com
Subject line: “Privacy Request – Muslim Myrtle Beach”

Scope of This Policy

This Privacy Policy applies to:

• Our website at muslimmyrtlebeach.com and its subpages
• Any forms, accounts, directories, or features we provide through the Site

This Policy does not apply to:

• Third-party websites, services, or apps that we link to (such as external business websites, social media pages, or payment providers)
• Services offered by businesses listed in our directory (for example, what a restaurant or store does with your data is governed by their policies, not ours)

We encourage you to review the privacy policies of any third parties you interact with.

Information We Collect

We collect information in three main ways:

• Information you provide directly
• Information collected automatically
• Information from limited other sources

3.1 Information You Provide Directly

You may provide information to us when you:

• Create an account on the Site
• Submit or manage a business listing
• Leave a review or rating
• Fill out a contact or inquiry form
• Sign up for email updates
• Purchase or upgrade a paid listing or membership
• Communicate with us by email or other channels

The information you provide can include:

• Account and profile information
  Name, email address, username, password (stored in a hashed form), and any profile photo or avatar you choose to upload.
• Business listing information
  Business name; category or type of business; address or service area; phone number, website, and social media links; hours of operation; description, services, and other details you choose to describe publicly; and logos and photos you upload.
• Review information
  Display name or nickname, rating (for example, a star rating), written review content, and any information you choose to share in that review.
• Form submissions & communications
  Information you enter into contact, application, or inquiry forms; your preferences, questions, or feedback; and any attachments you choose to send.
• Billing & transaction information
  Name and contact details for billing; billing address or location; information about the product or service purchased (for example, listing level or membership); and payment-related data such as transaction amount, date, and payment method used.
  
  Note: We do not store your full payment card number on our servers; payments are handled through third-party payment processors.
• Field partners (if applicable)
  Name and contact information; account login details for your partner account; referral or commission-related information; and payout details you choose to provide (for example, an email for payouts).

You may choose not to provide certain information, but that may limit your ability to use some features (for example, you cannot list a business without giving us business details).

3.2 Information We Collect Automatically

When you visit or use the Site, we and our service providers may automatically collect certain information through server logs, security tools, and cookies or similar technologies. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit and how long you stay
• Links you click on
• Date and time of your visit
• Referring URL (the page you came from)
• Basic error or performance information

We use this information to operate and secure the Site, prevent spam and abuse, monitor performance and reliability, and understand how people use the Site so we can improve it.

3.3 Information from Other Sources

In limited cases, we may receive information about you from:

• Another person who provides your contact details for managing a listing or partnership
• Service providers (for example, payment processors confirming a successful transaction)
• Public sources (for example, confirming business address or hours)

We use this information only to operate the Site, manage your relationship with us, and maintain the accuracy of our records.

How We Use Your Information

We use the information we collect for the following purposes:

• To operate and provide the Site and its features, including creating and managing user accounts, displaying business listings and reviews, and managing listing levels, renewals, and upgrades.
• To process transactions and provide paid services, including processing payments through third-party payment processors, sending receipts and confirmations, and handling renewals and account changes.
• To communicate with you, including responding to questions and support requests, sending important updates about your account, listing, or the Site (such as policy changes or service disruptions), and sending community news, updates, or promotional emails where permitted (you can opt out of marketing emails at any time).
• To moderate and manage reviews and user content, including checking for compliance with our guidelines, handling reports of abuse or inappropriate content, and highlighting or featuring certain content where appropriate.
• To maintain safety, integrity, and security, including detecting and preventing spam, fraud, and malicious activity; protecting our Site, users, and business listings from misuse; and enforcing our Terms & Conditions and other policies.
• To improve and develop the Site, including analyzing how the Site is used, testing and refining new features or layouts, and understanding what content or listings users find most helpful.
• To comply with legal obligations, including keeping records required for tax or accounting and responding to lawful requests from authorities where necessary and appropriate.

Where applicable (for example, under EU/UK data protection laws), we rely on legal bases such as:

• Performance of a contract (providing your listing or account)
• Our legitimate interests (for example, securing the Site, improving our services)
• Your consent (for example, when you sign up for optional newsletters)
• Compliance with legal obligations

How We Share Information

We do not sell or rent your personal information to third-party marketers.

We may share your information in the following situations:

• Service providers and technical partners
  We work with trusted service providers who help us operate the Site, process payments, manage emails, provide security, or store data. These may include website hosting and infrastructure providers, security and firewall services, email and newsletter services, payment processors, and tools that help manage forms, customer relationships, and analytics. They are allowed to use your information only as necessary to perform services on our behalf and are expected to protect it appropriately.
• Within our small group of related projects (internal use only)
  We may share information internally with closely related projects and entities that help operate Muslim Myrtle Beach, but only to run and improve the Site, provide services you requested, and handle support, security, and administration. This is internal and is not the same as selling your data to unrelated third parties.
• Public content and listings
  Some information you choose to provide is published publicly on the Site, such as business listing details (name, address, description, links, photos) and reviews and ratings (display name, review text, rating). This public content may be seen by anyone visiting the Site and may be indexed by search engines.
• Legal requirements and protection of rights
  We may disclose information if we believe in good faith that it is reasonably necessary to comply with applicable laws, regulations, legal processes, or government requests; to protect the rights, property, or safety of Muslim Myrtle Beach, our users, or others; or to detect and address fraud, security, or technical issues.
• Business changes
  If we ever undergo a significant change such as a merger, partnership, restructuring, or transfer of our operations, user and business information may be transferred as part of that process, subject to this Privacy Policy or a similar policy that continues to protect your privacy.

Public Content: Listings and Reviews

Muslim Myrtle Beach is a directory. Its purpose is to publicly showcase businesses and community resources.

• Information you submit for a business listing is typically intended to be public. Please do not include confidential or sensitive personal details in listing fields meant for public display.
• Information you submit in a review (name, rating, and review text) is publicly visible on the Site and may appear in search engine results or marketing materials that showcase business feedback.

We may, at our discretion, edit or remove content that violates our guidelines and may keep a copy of removed content for legal, audit, or security purposes, even if it is no longer public.

Important: Do not include private or sensitive information (such as your address, health details, financial information, or anything you may later regret sharing) in a public review or listing.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Help the Site load faster and function more reliably
• Provide basic usage and performance insights
• Strengthen security and prevent abuse

You can control cookies through your browser settings. You can usually set your browser to block or delete cookies, but some features of the Site may not function properly without them.

By continuing to use the Site, you agree to our use of cookies as described here, to the extent permitted by law.

Data Retention

We keep personal information only for as long as reasonably necessary to provide the services you requested, operate and improve the Site, maintain business and accounting records, meet legal, tax, or regulatory obligations, and resolve disputes and enforce our agreements.

In general:

• User accounts and business listings are kept while your account is active. If you request deletion, we will remove or anonymize your account and related personal information, except for information we must keep for legal or security reasons.
• Reviews may remain visible as long as the listing is active, unless we remove them for policy reasons or you request removal and we approve it.
• Form submissions and communications may be stored in our site database and internal systems for as long as they are needed to manage our relationship, follow up on your request, or meet legal requirements.
• Transaction records (for example, invoices, amounts paid) may be kept for the period required by applicable tax and accounting laws.
• Server and security logs are typically kept for a limited period sufficient to safeguard the Site, investigate incidents, and improve performance.

Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information, subject to legal or legitimate business needs
• Object to certain types of processing or ask us to restrict it
• Withdraw consent where we rely on your consent (for example, marketing emails)

Regardless of where you live, you always have the right to unsubscribe from marketing emails by using the “unsubscribe” link in those emails or contacting us directly, and to request that we stop sending you marketing communications while still allowing necessary transactional communications (such as listing or account notices).

To exercise any of these rights, please contact us at support@muslimmyrtlebeach.com . We may need to verify your identity before fulfilling some requests, especially those involving access, deletion, or account changes.

If you are in a region with specific privacy laws (such as the European Economic Area, the United Kingdom, or certain U.S. states), you may also have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can try to resolve your concerns directly.

Security

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure. These may include secure hosting and infrastructure, access controls for administrative tools, encryption in transit where appropriate, and regular updates and maintenance of software and systems.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data incident that affects your information, we will take appropriate steps consistent with applicable laws and regulations.

Children’s Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under the age of 16 (or the minimum age required by law in your region) without appropriate consent.

If you believe that a child has provided us with personal information without proper consent, please contact us at support@muslimmyrtlebeach.com , and we will take reasonable steps to delete such information.

International Data Transfers

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

These locations may have data protection laws that are different from those in your home country. We will take steps to ensure that transfers of personal data comply with applicable laws and that your information remains protected as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law.

When we make material changes, we will update the “Last updated” date at the top of this page and take additional steps if required by law (for example, providing a more prominent notice or seeking your consent where necessary).

We encourage you to review this Privacy Policy periodically so you stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our use of your information, please contact us at:

Email: support@muslimmyrtlebeach.com

We are committed to handling your information responsibly and in a way that reflects both legal requirements and our ethical duty to our community.